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Alice
The front desk for moving into a new home.
About Alice
Alice is calm and organised — ideal for walking someone through a stressful move and taking the admin off their plate.
On a call, Alice opens with: “Hello, I’m Alice. I can set up the bills and utilities for your new home — energy, water, council tax and broadband. Shall we get you sorted?”
Best for these sectors
Try Alice
Have Alice call you
Shared by every agent
Alice runs on the same core as the whole team.
Every Voxline agent — whatever its voice or sector — does all of this out of the box.
Answers every call, 24/7
Picks up in under a second — nights, weekends and peak times.
Books & reschedules
Checks real availability and writes to your calendar.
Captures & qualifies leads
Collects the details that matter before the caller is lost.
Confirms by SMS
Texts confirmations and reminders to cut no-shows.
Transfers to a human
Escalates emergencies and edge cases on your rules.
Safe by design
Business knowledge is reference data, never instructions.
Want Alice on your line?
We’ll tailor Alice to your business and show you how it handles a real call.